Effective Date: [Insert Date]
These Terms and Conditions (“Agreement”) govern your use of Freshpert.co.in (“Website,” “we,” “our,” or “Company”). By accessing, browsing, or transacting on our Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
- Eligibility & Use of Services
1.1. By using this Website, you confirm that you are at least 18 years old or are using it under the supervision of a parent or legal guardian.
1.2. You agree to use Freshpert only for lawful purposes and comply with all applicable laws and regulations while accessing, browsing, or transacting.
1.3. We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion if we believe any user has violated these Terms.
- Account Registration & User Responsibilities
2.1. To access certain features, you may need to create an account. You agree to provide accurate, complete, and up-to-date information at all times.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.3. If we suspect fraudulent or misleading information, we reserve the right to reject, suspend, or terminate your account without prior notice.
- Orders, Pricing & Payment
3.1. Product Descriptions: We make every effort to provide accurate descriptions; however, minor variations may occur.
3.2. Pricing: Prices are subject to change without notice. We reserve the right to modify prices, discounts, or offers at our discretion.
3.3. Order Acceptance: Placement of an order does not guarantee acceptance. We reserve the right to cancel orders due to stock unavailability, pricing errors, or other unforeseen circumstances.
3.4. Payments: All payments are securely processed via approved payment gateways. We do not store sensitive financial details.
- Shipping & Delivery
4.1. Orders will be delivered to the address provided by you at checkout. You must ensure that the details are accurate.
4.2. We are not liable for delays caused by incorrect addresses, natural disasters, strikes, or reasons beyond our control.
4.3. If an order is undeliverable due to your error (e.g., incorrect address, failure to receive the package), additional re-delivery charges may apply.
- Returns, Refunds & Cancellations
5.1. Due to the perishable nature of our products, we follow a strict no-return policy unless the product is damaged or incorrect upon delivery.
5.2. Refunds or replacements will be issued only after verification of complaints, subject to our discretion.
5.3. Cancellation requests must be made before dispatch; once shipped, orders cannot be canceled.
- Liability & Disclaimers
6.1. Freshpert is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
6.2. We make no warranties regarding uninterrupted, secure, or error-free access to our Website.
6.3. We are not liable for allergic reactions or health-related issues resulting from product consumption. Customers must review ingredient details before purchasing.
- Fraud Prevention & Misuse
7.1. Providing false, misleading, or incomplete information may result in account suspension, order cancellation, or legal action.
7.2. Any attempt to exploit pricing errors, use fake credentials, or engage in fraudulent transactions will be prosecuted under applicable laws.
- Governing Law & Jurisdiction
8.1. These Terms shall be governed by and construed in accordance with Indian laws.
8.2. Any disputes arising shall be subject to the exclusive jurisdiction of Delhi courts.
- Amendments & Modifications
9.1. Freshpert reserves the right to modify these Terms at any time without prior notice.
9.2. Your continued use of the Website post-modifications constitutes acceptance of the updated Terms.
- Contact Us
For any queries regarding these Terms, reach out to:
📧 Email: md.ihms.info@gmail.com
📞 Phone: 9958730575