Effective Date: [03/March/2025]
- Introduction
Freshpert (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit or transact on our website (freshpert.co.in). By using our platform, you agree to the terms of this Privacy Policy.
- Information We Collect
2.1 Personal Information
When you place an order or register an account, we may collect the following:
Name, phone number, email address
Billing and shipping address
Payment details (processed securely through third-party payment gateways)
Order history and preferences
2.2 Automatic Data Collection
We may collect certain data automatically, such as:
IP address, browser type, and device information
Pages visited, time spent on the website, and browsing patterns
Cookies and tracking technologies (used for analytics and marketing)
- How We Use Your Information
We use your information for:
Processing and delivering orders
Communicating order status and updates
Enhancing user experience and customer support
Preventing fraud and ensuring transaction security
Sending promotional offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
- Data Protection & Security
All transactions are encrypted using SSL (Secure Socket Layer) technology.
Payment data is processed through trusted payment gateways; we do not store credit/debit card details.
We implement strict access controls and regularly update security measures to prevent unauthorized access.
- Sharing of Information
We may share your data only in the following cases:
With logistics partners for order fulfillment
With payment processors for secure transactions
If required by law enforcement or regulatory authorities
To prevent fraud or protect our legal rights
- Cookies & Tracking Technologies
We use cookies to improve website performance and user experience.
Users can manage or disable cookies through browser settings, but some site features may not function properly.
- User Rights & Choices
You have the right to:
Access, update, or delete your personal data by contacting us
Opt-out of marketing communications at any time
Request information about how your data is processed
- Retention & Deletion of Data
We retain customer data only for as long as necessary to fulfill transactions, comply with legal obligations, and resolve disputes.
Upon request, personal data may be deleted unless legally required to be retained.
- Third-Party Links & Services
Our website may contain links to third-party websites (e.g., payment gateways, delivery partners).
We are not responsible for their privacy practices; users should review their policies separately.
- Changes to this Policy
Freshpert reserves the right to modify this Privacy Policy at any time.
Any changes will be updated on this page, and continued use of the website implies acceptance of the revised terms.
- Contact Us
For any privacy-related concerns, you may contact us at:
📧 Email: md.ihms.info@gmail.com
📍 Address: corporate office 10098 pul bangash azad market chowk, near sbi bank, Delhi, 110006